MELVILLE, N.Y. – Verint Systems Inc. (NASDAQ:VRNT) reported second quarter results that missed analyst estimates on both the top and bottom lines, while reaffirming its full-year guidance. VRNT shares fell 13% in aftermarket trading following the report.
The customer engagement software company posted adjusted earnings per share of $0.49, falling short of the $0.53 expected by analysts. Revenue came in at $210.17 million, below the consensus estimate of $212.81 million but flat compared to the same quarter last year.
Despite the miss, Verint highlighted strong momentum in its artificial intelligence (AI) business, with AI bookings increasing over 40% year-over-year. The company’s bundled SaaS revenue growth accelerated to 15% compared to the prior year period, driven by AI adoption.
“Behind our AI momentum is delivering ‘AI Business Outcomes, Now’ better than any other vendor in the market,” said Dan Bodner, Verint CEO. “We believe the AI opportunity in the contact center is very large and still in its early stages and that our ability to demonstrate measurable AI business outcomes positions us well for strong AI bookings growth in the second half of the year and accelerating revenue growth over time.”
For the full fiscal year 2025, Verint reaffirmed its outlook, expecting revenue of $933 million, plus or minus 2%, and adjusted earnings per share of $2.90 at the midpoint of its revenue guidance. This compares to analyst consensus estimates of $936.17 million in revenue and $2.91 in EPS.
The company ended the quarter with $207.8 million in cash and cash equivalents.
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