SAN JOSE – PayPal Holdings Inc (NASDAQ:PYPL). has resolved a system issue that impacted multiple products within its production environment. The company experienced a significant number of service disruptions, which were reported by merchants as "HTTP 500 error for REST API calls."
The online payments system faced around 8,800 outage reports within a 24-hour period ending at 12:33 AM GMT, as tracked by the outage monitoring website Downdetector. This incident caused concern among PayPal's vast user base, particularly within the merchant community that relies on its services for payment processing.
Efforts to address the technical difficulties were successful, and as of 8:20 AM ET, PayPal's status page has been updated to reflect that the issues have been resolved. The update stated, "There are currently no production incidents to report."
The swift resolution of the system issue underscores PayPal's responsiveness to service disruptions that can affect its millions of users worldwide. The company's ability to quickly identify and rectify such problems is critical in maintaining user trust and ensuring the reliability of its payment platform.
No further details regarding the cause of the system issue or the specific products affected were provided. The company's quick action to resolve the incident demonstrates its commitment to service continuity and customer support.
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